FAQs


Payment

Is payment secure? - Yes, if you register and then checkout - the payment process is through PayPal. Miraquel does not receive your card details and when you are going through the payment process that is via an encrypted connection.

PayPal

Do I need a PayPal account to pay. No, you can pay through PayPal without having a PayPal Account they take most of the popular payment types.

Registration

Do I need to register to purchase. No but during the purchasing process it will ask you to create an account, 

  • User Name 
  • Password 
  • Email address 

which can be used if you purchase a second time, but that does not take long.

Shipment Abroad

For shipment outside the United Kingdom please use our contact form and we will quote the additional postage if your country is not listed..

Payment Confirmation

On Payment the confirmation email from PayPal will be from service@paypal.co.uk and the Payment will be to Charles Willcock - proprietor Miraquel the business which owns the domain name NassauGolfBalls.co.uk and who will supply your balls.

Order Confirmation

The order confirmation will be from the email address from@nassaugolfballs.co.uk if you have any questions about your order please use our contact form.

Dispatch

Once cleared funds are received including postage to your location it is our policy to dispatch either same day or next day. No golf balls will be dispatched until full payment is received including shipping.

Arrow Lines

Nassau print the Arrow line where the two halves of the ball join and because of the manufacturing techniques used the ball should roll straight however it is lined up for a putt. I.e. you can use the arrow line but there will be no disadvantage if you do not.

Sleeves of 3

Currently we do not offer sleeves of 3 balls. All balls are sent out on a "to be signed for service" for your protection and with the cost of packing and posting 3 balls would work out at £10.

These balls do not float

The packaging of these golf balls omits to mention that they do not float. There failure to not float cannot be used as the basis of a refund.If you do want range balls which float please get in touch via the contact form.

Do You Offer a Gift Wrap Service?

Yes following requests Nassau Golf Balls is delighted to be able to offer a gift wrap service - if it does not meet your needs please do get in touch Gift Wrap.

Pedigree?

Nassau Golf have been making balls since 1969, maybe not as long as some but that is still 48-years of experience!

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